Royal Canin Shipping policy

We work with some of the most reputed courier partners to deliver your products.

What shipping methods do you offer?

We offer Prepaid shipping method

What shipping charges can I expect to incur?

We offer free shipping!

What locations do you ship to?

We ship to 20000+ Pincodes in India.

How long will my delivery take?

Orders are usually dispatched within a day from Monday to Saturday.

It takes up to 2-5 working days for orders to be delivered post dispatch. In case of remote areas, it might take up to 7 days.

Please allow for a buffer for any delays in delivery by our courier partners which may be outside our control. You can track your shipment on the site under track your shipment.

Who will be delivering my order?

We use reliable and trusted courier partners such as Delhivery, Ecom Express & DTDC Shipping.

In certain cases, if it’s a remote Pincode, we may utilize the services of other courier partners to make sure you receive your shipment, however, this will depend on a case-by-case basis. In such cases, we will share the tracking shipment over an Email.

What if I have a delivery dispute?

Customer Support Information

If you have any queries, contact customer support number +91 9810892953

Support is reachable between 10:00 AM to 6:00 PM from Monday to Saturday (except on public holidays).

You can also contact via email using rccare@findroyalcanin.com